Shipping policy

Last Updated: July 9, 2026

Thank you for shopping with RT Store. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

Orders are processed within 1–2 business days after they are placed.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

Major Cities: 2–4 business days
Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary depending on your location and the courier service.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected products or orders that meet the minimum purchase requirement.

Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) via email or WhatsApp so you can monitor your shipment.

Delivery

Please ensure that the shipping address and contact number you provide are accurate. RT Store is not responsible for delays or failed deliveries caused by incorrect customer information.

If no one is available to receive the package, the courier may attempt re-delivery or contact you for further instructions.